Shipping Policy

Gourbanstore
Email: gohappybuy.in@gmail.com

At Gourbanstore, we aim to provide a smooth and reliable delivery experience for all our customers. We carefully process every order and work with trusted shipping partners to ensure your products reach you safely and on time.

Once your order is successfully placed, our team begins processing it. Orders are generally processed within 1–3 business days. After processing, the order is handed over to our shipping partners for delivery.

The estimated delivery time for orders within India is usually 5–10 business days after dispatch. Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, holidays, or other unforeseen circumstances beyond our control.

Customers are required to provide accurate delivery information, including complete address, contact number, and other necessary details while placing an order. Gourbanstore will not be responsible for delays, failed deliveries, or incorrect deliveries caused due to incorrect information provided by the customer.

Once your order has been shipped, tracking details may be shared through email, SMS, or other available communication channels. Customers can use the tracking information to monitor their shipment status.

In some cases, orders may be delivered in multiple packages depending on product availability and shipping arrangements. Customers will receive the available tracking information for their shipments.

If a package is marked as delivered but has not been received, customers must contact us within a reasonable time so that we can coordinate with the shipping partner and assist in resolving the issue.

Shipping charges, if applicable, will be displayed during the checkout process before completing the purchase. Any additional charges due to incorrect address details, failed delivery attempts, or customer-related issues may be the responsibility of the customer.

Gourbanstore is not responsible for delays caused by courier companies, natural events, government restrictions, or circumstances beyond our control. However, we will always try our best to assist customers and ensure a smooth resolution.

For any shipping-related queries, please contact us at:

Gourbanstore
Email: gohappybuy.in@gmail.com

Last Updated: July 2026